Outlook 2010 Beta - "Not Implemented" on Send/Receive
I yesterday installed the Office 2010 beta and almost immediately came across a fairly serious "bug". It's debatable whether the bug was caused by Microsoft (i.e. a fault on the part of Office) or by myself, as you'll see when I explain what I did and what the solution is.
What I did.
1 - Installed Office 2010 x86 as a side-by-side install with 2007 (on Windows 7 x86).
2 - Ignored the "reboot now" prompt as I needed to open and print a word document
3 - Opened the document in Word 2007
4 - Waited whilst Office 2007 setup did *something*
5 - Printed document and closed word.
6 - Rebooted
7 - Loaded Outlook 2010
This is where my problems began. I received an error message about "Default Programs" over the top of the splash screen, the "backstage" screen was perpetually telling me that my files were being upgraded and that I needed to update the "Connector". Also, when clicking "Send/Receive" I received a "Not Implemented" modal dialog. It's also worth mentioning that Outlook was absent from the Default Programs control panel applet.
How I solved it.
1 - Uninstalled Office 2010
2 - Rebooted
3 - Re-installed Office 2010
4 - Rebooted
5 - Loaded Outlook 2010
Et Voila, problem solved.
What I did.
1 - Installed Office 2010 x86 as a side-by-side install with 2007 (on Windows 7 x86).
2 - Ignored the "reboot now" prompt as I needed to open and print a word document
3 - Opened the document in Word 2007
4 - Waited whilst Office 2007 setup did *something*
5 - Printed document and closed word.
6 - Rebooted
7 - Loaded Outlook 2010
This is where my problems began. I received an error message about "Default Programs" over the top of the splash screen, the "backstage" screen was perpetually telling me that my files were being upgraded and that I needed to update the "Connector". Also, when clicking "Send/Receive" I received a "Not Implemented" modal dialog. It's also worth mentioning that Outlook was absent from the Default Programs control panel applet.
How I solved it.
1 - Uninstalled Office 2010
2 - Rebooted
3 - Re-installed Office 2010
4 - Rebooted
5 - Loaded Outlook 2010
Et Voila, problem solved.
Thanks for this. I was hoping someone else had experienced this error. I am just going to try your solution.
Once again thanks for posting this solution - it worked just as it said on the tin. Normal service has been resumed.
Glad it helped :-)
Thanks so much. This worked wonderfully. I WANTED Outlook 2010 for it's superb conversation capabilities, but NEEDED Access 2007 for some legacy databases. Your fix worked like a charm!
Shawn, glad it helped!
One thing that's worth mentioning (that I may add to the original post), is that running Word 2007 seems to break Outlook 2010 :(
Thank you so much for this! I tried to open Word 2007 and Outlook 2010 got uppity on me and gave me errors. I followed your instructions and I am back up and running well. THANK YOU!
That was the only solution, and Outlook remembered all of my details, settings and accounts even though I uninstalled it and reinstalled it.
1 - Uninstalled Office 2010
2 - Rebooted
3 - Re-installed Office 2010
4 - Rebooted
5 - Loaded Outlook 2010
It might have taken four days of searching, but at last I got there thanks to Rob's post.
brilliant. got it back up and running. :)
the issue now is that I need to reactivate it and microsoft is not keen on re-activating previously activated software. at least with me. I've been in and out of the server with all sorts of error messages to no joy :(